Privacy Policy
Vastram Creations operates this website to provide information about our tailoring and apparel services, including clothing alterations, garment mending, custom dressmaking, bespoke tailoring, fabric consultation, embroidery services, and bridal wear adjustments. This policy describes how we collect, use, and protect information gathered through our online platform.
Information We Collect
We collect information you provide directly to us when you interact with our site, such as when you fill out a contact form, make an inquiry, or provide details for a potential service request through the online interface. This may include your name and other details you choose to share.
We also automatically collect certain information about your use of our site. This includes technical information, such as your IP address, browser type, operating system, and information about how you navigate and interact with our site, such as the pages you view and the time spent on them. This information is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for several purposes:
- To respond to your inquiries and provide you with information about our services.
- To operate, maintain, and improve our site and services.
- To understand how users access and use our site, both on an aggregated and individualized basis, to improve our site and respond to user desires and preferences.
- To comply with legal obligations and protect our rights and interests.
Legal Basis for Processing
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), we rely on different legal bases for processing your information:
- Where necessary to respond to your requests or provide services you have inquired about, the processing is based on taking steps at your request prior to entering into a contract or for the performance of a contract.
- Where we use your information to improve our site and understand usage trends, this is based on our legitimate interests in operating and improving our business, provided these interests are not overridden by your data protection rights.
- Where required by law, we process your information based on a legal obligation.
- With your consent, where required by law, for specific processing activities.
Sharing Your Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required to do so by law, in response to a court order or other legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement reasonable technical and organizational measures to protect the information collected through our site from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. Under GDPR, for example, you have the right to:
- Access your personal information.
- Request correction of inaccurate personal information.
- Request erasure of your personal information.
- Request restriction of processing of your personal information.
- Object to the processing of your personal information.
- Request data portability.
- Withdraw your consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain the information collected through our site for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files placed on your device. We use cookies to help us understand how you use our site and improve your experience. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.
Updates to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you may contact us by writing to:
Vastram Creations143 Commercial Street
Ground Floor
Bengaluru, Karnataka
560001
India